Privacy Policy
Effective Date: January 1, 2026 Business Name: Guiding Winds Unplug, LLC
At Guiding Winds Unplug, LLC, we are committed to protecting your privacy while you plan your adventure on the water. This policy outlines how we collect, use, and safeguard your information when you use our website and booking services.
1. Information We Collect
We collect information to provide a seamless charter experience. This includes:
Personal Identification: Name, email address, phone number, and physical address.
Booking Details: Preferred dates, guest counts, and special requirements (e.g., dietary restrictions or celebrations).
Payment Information: Processed securely via our third-party payment processors (e.g., Stripe); we do not store full credit card details on our servers.
Technical Data: IP addresses, browser type, and usage patterns collected via cookies and tracking pixels (common in GoHighLevel sites).
2. How We Use Your Information
We use your data to:
Confirm and manage your catamaran bookings.
Send automated reminders, trip itineraries, and check-in instructions via SMS or email.
Improve our website performance and marketing efforts.
Comply with maritime safety regulations and insurance requirements.
3. Third-Party Sharing
We do not sell your data.
4. SMS & Communication (GHL Specific)No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your phone number, you agree to receive text messages regarding your booking.
Opt-Out: You can reply "STOP" to any mobile message to opt out of future SMS communications.
Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
5. Cookies and Tracking
Our website uses cookies to enhance user experience and track the effectiveness of our ads. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [email protected]
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Phone: 561-305-5116
Website: https://guidingwinds-unplug.com